Help with Match Words.

If something is not behaving as expected, start here.

Frequently asked questions

How do I choose which words to practise?

Open Menu, choose a Word Pack, then tick or untick words. Changes save immediately.

How do I add a word to Favourites?

Tap the star on a word. Favourites appears as its own selectable word pack.

How do I create a custom pack?

Select the words you want, enter a custom pack name and tap Create custom pack from selected.

How do I add or remove a word from an existing custom pack?

Tap the eye beside a word. The Custom Lists controls let you add the word to an existing custom pack or remove it from one that already contains it.

How do I restore purchased word packs?

Open More Words and tap Restore purchases. Use the Apple Account that made the original purchase.

I bought a pack but it is not showing.

Use Restore purchases, then close and reopen the app if needed. Confirm you are signed into the Apple Account used for the purchase.

Where are favourites and custom packs stored?

They are stored locally on your device. Removing the app may remove locally saved study settings and custom lists.

Contact support

Email

For app problems, purchase questions, feedback or feature suggestions:

support@matchwords.app

Please include the app version and iPhone/iOS version when reporting a technical problem if possible.

Purchase support

Payments and purchase records for word-pack In-App Purchases are handled through Apple's App Store. Match Words does not receive your payment-card details.

Privacy

See the Match Words Privacy Policy.